Terms and Conditions
By purchasing a tour from Tours in a Dish and participating in their tours, you agree to the following terms and conditions and that on purchasing a ticket, you have read, understood and agreed to these terms and conditions and waiver.
Cancellation Policy
For bookings of 4 participants or fewer, you may cancel your place on the tour up to 48 hours before the start of the tour. For group bookings of more than four participants, you will be refunded 50% if cancelled within four weeks of the date of the tour. A complete refund will be offered if you cancel before four weeks. We may be able to offer alternative days to attend depending on availability. If you have purchased extra tickets by mistake or bank error, we need to be notified within 24 hours of the purchased ticket to qualify for a refund. No refund will be issued on the day or after your tour. When we may be forced to cancel a tour due to not meeting the minimum number of 4 participants to conduct a tour, weather conditions or other circumstances, your ticket will be refunded in full.
Cancellation Policy: E-Certificates and Gift Vouchers
E-Certificates and Gift Vouchers can be cancelled within 14 days from the day after the day they are received by the person who purchased them (not the eventual recipient). Should the recipient use the voucher or certificate and book a tour within these 14 days, then this right to cancel is then terminated.
Arriving late
Please note that tour guides are not allowed to wait for guests arriving late. Please make sure to make the necessary arrangements to arrive at least 5 minutes prior to the tour. We are on a tight schedule with all the venues we visit.
We cannot be held responsible for delays from public transport or other delays in your travel time that may make you late for our tours.
Minimum participants
Please note that we conduct the tours with a minimum of 4 people. If the minimum is not met, we may cancel the tour and give alternative days to attend and/or refund the tickets.
Dietary restrictions
If you have any dietary restrictions: please contact Tours in a Dish before booking to see if it is possible to accommodate your needs. You will be asked if you have any such requirements during the booking process. If Tours in a Dish will be unable to accommodate these on the tour, they will reimburse the full payment.
Tours in a Dish is not responsible for the food or beverages consumed on its tours. It acts solely as an agent in arranging tours, venue visits and other services and does not assume liability for accidents, delays, injuries, loss or damage due to any act or default of the restaurant or shop or its employees.
Right to distribute media
You agree to grant the company an irrevocable royalty-free worldwide license to use photos and videos taken on its food tours in which you may appear. The company has the right to reproduce, distribute, broadcast, exhibit, edit, digitize or in any other way use the Material by any means and in any form of media, whether existing now or created later, without restriction worldwide, by incorporating the Material into its website, catalogues, books, brochures, magazines, or any other publications, or any informational, commercial, promotional or advertising material (henceforth known as the works) you agree that the company is and shall be the exclusive owner of all title, rights and interest in the material and the works, including copyright thereof.
Waiver
By virtue of purchasing tickets for and or participating in the tours offered by Tours in a Dish, the participant understands the following:
The participant desired to participate in one of the tours.
The participant is in good health and suffers from no minor or serious injury , illness or disability that would make them especially susceptible to injury or disability while participating on the tour.
The participant fully comprehends and accepts all of the risks associated with his/her participation in the tours including, without limitation, exposure to unfavourable weather conditions, food sickness, injuries, and death.
Participants who partake in alcohol accept responsibility for their own transportation to and from the tour, and acknowledge that they will not drive impaired in any way. Participants acknowledge that they are aware that to drink alcohol on the tour they must be 18 years of age.
Privacy Policy
Last updated: (02/05/2023)
Tours in a Dish ("us", "we", or "our") operates the https://www.toursinadish.com website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service.
We use your personal information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://www.toursinadish.com/terms
1. Information Collection And Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information ("Personal Information") may include, but is not limited to:
- Name
- Email address
- Telephone number
- Address
2. Log Data
We collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
3. Cookies
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive.
We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
4. Service Providers
We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, or to assist us in analysing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
5. Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
6. Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@toursinadish.com.
General
You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement will be governed and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
Changes to this privacy policy
Tours in a Dish reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.